However, lots of users have the same problem: they get the Could not communicate with your Google Home error, which stops them from doing what they want through the network. My network is using a WPA2 security key. On Spotify it will list all four of my Google Homes and I can select them but all it says is "connecting..." And never connects. In case that doesn’t help, keep going through steps 4-8. To resolve your issue you can perform a soft or hard reset (although if it is cycling quickly a soft reset is generally out of the question). As far as I can tell my router is not a dual band and only transmits at 2.4ghz. Case 1: Can't connect to speaker when trying to change WiFi. Here are 2 cases we found in Google Nest Help Community. My phone is able to connect to the network and surf just fine. How you can fix these common Google Home issues. On the TV it says, "Chromecast connected to [network] but can't access the internet." However, in the past week or so, when I try to reset the chromecast and set it up again, I get to the wifi connection step and it says "completed" and immediately displays, "Something went wrong, TV may be set up, but we could not communicate with it from your iPhone. It will connect on rare occasion but the majority of the time it will not even list my Chromecast when playing YouTube videos. RELATED: How to Reboot or Factory Reset Your Google Chromecast. If this isn’t the cause for you not being able to connect your Chromecast device to your Google Home app, at least you’ll be safe while online. This common Google Home problem intensifies when using Google Home with Chromecast. Connect the mobile device and your TV to the same network. The short of it is this: hold the physical button on your Chromecast (near the power port) for 25 seconds until the power light blinks. But it's not always sunshine and rainbows. And yes it has … Either it says it cannot communicate with the device or it gets to the point of connecting the chromecast to the network and fails. If Nothing Works… You’ve tried everything we suggested, but you still have a problem – the Google Home app still can’t see your Chromecast device. Now, this setup could work just fine, depending on the make and brand of TV you own, but it's not the most reliable option and can cause many issues, like having your Chromecast … Google Home is a great way to add voice control to the Chromecast devices scattered around your house. Error: Could Not Communicate with Your Google Home. If not that, then your router might be to blame, but if it’s working fine for everything else on your network (i.e., your computer and phone can connect to Wi-Fi but Google Home doesn’t), then chances are good that there’s a problem with Google Home. Therefore, you might be out of luck. Just to be sure I reset my router, but I get the same issue. Read also: 13 things you didn’t know you could do with Google Home and Chromecast To help, we’ve put together a list of ways to fix your Chromecast when it stops working. If you are using a dual-band wireless router, make sure your devices are connected to the same frequency. Check if the Google Chromecast built-in function works after completing each step. If you’re using Google Home as a stand-alone without Chromecast, and your router is dual-band, try switching to the other band (see #3 above). Netgear WNR3500 Secured with WPA2. Help please. On my phone it says, "Chromecast could not connect to [network] - check your Wi-Fi router."