I have a Google Mesh set up with 3 additional pucks in addition to the base station. @ATT @verizonfios @googlefiber. So I’m cooking chipotle chicken penne in cream sauce and playing Civilization 6 on the Switch. The GFNB tags the Internet side of the traffic so that Google knows to assign it an IP address and let the Internet work. My Network Box (which looks used to me) has WiFi disabled. Google Fiber offers internet service across nine states with the greatest coverage in Missouri, Kansas, and Texas. Google Fiber TV includes a full lineup of your favorite channels in crystal clear HD. Thanks very much but you may as well be writing Mandarin. @SpoonieDiva Technician can't get out until tomorrow afternoon. Be the first to know the next time Google Fiber goes down. @Dansgaming @googlefiber I still live in the dark ages of no internet at my home. @Larsen_ESPN @googlefiber Not with everyone working and schooling from home. @googlefiber My Internet went out at 1 pm as part of a known outage in Austin. You? @Larsen_ESPN @googlefiber Not with everyone working and schooling from home. Unmanaged switches don't have any options you can set. Hey @googlefiber you guys just updated my wifi service and still having problems. I'll try to log into a site with my Android phone and be told there is no Internet. @Naya1229 Can’t connect. Jan 16, 2015 #11 Imanol said: One thing that you want to check is your taskbar programming settings which is:--> @timcarless Basically, the connection path with the switch is: In this plan, the SWITCH is doing the traffic tagging that GFNB did, and the Google Pucks are doing the routing and Wi-Fi that GFNB was doing. @S4n4nt0ni0D4ve @googlefiberhelp @googlefiber @GetSpectrum yeah i'm not expecting it to be perfect no internet company is without outages but the length and frequency of outages with google fiber is just insane. 1: Terms and Conditions: Plus taxes and fees.Service not available in all areas. Release both buttons. My problem is similar to others but with a twist. @googlefiber , we’re ready when you are. My problem is similar to others but with a twist. With a Google Fiber 1000 plan, you’ll get upload and download speeds up to 1 gigabit per second, or 1000 mbps. If it doesn't... Then you need a managed switch like the TPE-TG82ES. My house blows by 1.2, @ATXgossipDani We recently got Google Fiber internet service in our home and since then my Alienware M17 laptop has been having Wifi issues. I don't want to sound rude, but you are speaking a language I don't understand. @D_Sully_Gaming There's a fiber jack that converts the fiber (optical glass cable) into Ethernet like you'd plug into your GFNB, or Google pucks. Right-click on Start button and click on Command Prompt (Admin).. 2. These issues are making it difficult to work from home. . I have my R7900P set to AP mode and directly connect to the GF Network Box via the LAN port on the NightHawk. The firmware is the latest, V1.0.1.42_1.0.28. @Dansgaming @googlefiber It's why I never went back to ATT, or Comcast because of data caps. Continuing Problem - Intermittent Cox Internet I am in Oklahoma City. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. @TheRealHoarse @minnnyme My Internet (@googlefiber, you kind of suck) has been out since 1 pm and isn’t expected to be up again until 8 pm—which means tomorrow, if it’s like the last outage. @googlefiber ...can't even get the current speed to stay connected in Nashville. [–]christerwhitwo[S] 0 points1 point2 points 6 months ago (0 children). Hi, I have a R6400 wifi router that is connected to the ISP provided modem/AP via WAN. The Alaska Intermittent Tribune My random Alaska news, rants and musings. Intermittent drop of Internet signal. @j_sully10 @googlefiber what is with the constant outage in KCMO-64155 area? You can find ALOT of resources in this subreddit for doing just that. © Ookla, LLC. Your report was successfully submitted. If your address is not yet eligible, you can enter your email address to receive updates. http://speed.googlefiber.net. This happens very frequently and i have noticed that when this happens, the "Internet" light on my router turns orange instead of green. Remove and reinsert the battery, if you have an internal battery backup. Can’t connect. In some of these locations, they're even giving out the Google Wi-Fi Pucks instead of GFNB. Google Fiber is part of the Access division of Alphabet Inc. Is this something I can go to Google with or am I better off finding a different router on my own? Taking recommendations as to which provider I should switch to bc this is just unacceptable. Residents in Atlanta, Nashville, Charlotte, and Raleigh-Durham are next on Google’s list of expansion cities, and as a result, these residents might be curious just what Google Fiber is, how it works, and whether they should be early adopters when it comes to town. Google sent me routers 2 months after I had it setup. Haven’t been helped by anyone on your end though and your support feedback form is broken too! Reset TCP/IP. I recently had Google Fiber installed. In additional to internet service, Google Fiber also offers television and online storage through Google Drive. @huskerfrisbie She'll hear from a technician in 3-5 DAYS!! Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. When working from home and you only use the internet not just for work but fun too data caps just don't cut it. @LeeMcAliley From my perspective, there are a couple of basics and a couple of options based on your needs - The basics are the connection to the STB must be HDMI or component cable & the soundbar requires optical or HDMI for surround sound. On Wednesday, a cable fell into the road and disconnected @ATT Internet service in our neighborhood. @googlefiber Are you guys down? @googlefiber 19 mbps! @aadisriram Thank you for saying it was a pretty good overview! [–]InLuvWithBaconAustin 2 points3 points4 points 6 months ago (1 child). And Verizon had rolled out FiOS, the first iteration of fiber-based connectivity to the home. A credit just showed up on the bill! @googlefiber was down for over 100 hours, and I only get an outage credit for $1.46 on a bill that was over $200. Google even refunded us for an outage we didn’t even know about. use the following search parameters to narrow your results: If you are having any technical issues, you are welcomed to post your questions here, but one of the wonderful things about having Google Fiber is their technical support. @googlefiber offered today that they're expecting a 25-day delay in being able to install service in Carrboro? After Google automatically rolled out a firmware release in March, customers began to complain on a Google forum that their Google Wi-Fi routers were losing connectivity and wouldn't retain a stable connection, even after a factory reset. Technician can't get out until tomorrow afternoon. I tried @GoogleStadia today and it was great! TPE-TG82ES TRENDnet 8-port gigabit EdgeSmart PoE+ switch for Google Fiber VLANs, Replace Network Box with Unifi USG + 8 Port POE (no USB Fiber jack power). @googlefiber what is with the constant outage in KCMO-64155 area? The fiber jack needs power. Now I have @googlefiber for less than half the cost of @GetSpectrum. Then connect directly to your google Puck instead of the GFNB. Using the TPE-TG82ES managed switch provides power to the jack and tags the traffic as google expects, making it possible/easy to replace the GFNB with your Google Pucks. When I do that, it shows I am getting a speed of 376 Mbps to my PC. [–]InLuvWithBaconAustin 1 point2 points3 points 6 months ago (5 children). In additional to internet service, Google Fiber also offers television and online storage through Google Drive. All I want for Christmas is a fast, reliable home internet service. Any help @SpaceXStarlink @StarryInternet @Verizon5g @GetSpectrum @FrontierCorp @TMobile @googlefiber @ATT @FCC @AjitPaiFCC. They'll tell you to use your own router you need to put it into bridge mode. My router keeps losing connection randomly when I am using it. For those with 2GB, do you have a third 5ghz SSID? Toss my Google pucks? DECO M3(3-PACK) $104.52 at Amazon. Page last updated by You'd expect the tech hub to have the latest and greatest no? How do you rate Google Fiber over the past 3 months? and join one of thousands of communities. @googlefiber @googlefiberhelp outage in my area for the past 4 hours, WTF? Via In Command Prompt window, type netsh winsock reset and press the Enter key.. 3. So I’m cooking chipotle chicken penne in cream sauce and playing Civilization 6 on the Switch. Kids are homeschooling, they need their internet. I get two crash errors, KERNAL_SECURITY_CHECK_FAILURE & ATTEMPTED_SWITCH_FROM_DPC, the Kernal issue is the one that keeps happening mainly. Close the Command Prompt window, Restart your computer and see if the problem is now fixed. ... A forum to discuss new developments of Google Fiber and all the great things it's doing for the industry. However playing it with @Xfinity internet is painful! In the battleground city of Austin, TX, for example, AT&T beat Google to market and aggressively promoted its GigaPower competitor. 9 hours per month of internet. @tolboof Customer service much? TPE-TG82ES TRENDnet 8-port gigabit EdgeSmart PoE+ switch for Google Fiber VLANs by u/nobodysawme gives a pretty good overview. @Daventry1701 Most consumers were happy, at least the ones who had access to broadband. then to top it off the 50 cent outage credits were like them t-bagging me on top of it. You'll need to re-use the Ethernet cables you're currently using: JACK----> GFNB------> Puck. @googlefiber Are you guys down? @kojak2091 On the Google Fiber remote control, press and hold the tv and ok buttons down simultaneously until the tv button blinks twice and then stays on. I am having serious reliability issues. Is there a @googlefiber outage happening in South Austin? I had this same Mesh network hooked up to my Comcast router and never experienced this, not even once. Prevent Computer From Turning OFF WiFi Adapter @karissad_ann Would be nice if it could be affordable to a retired computer nerd. @TheRealHoarse @minnnyme My Internet (@googlefiber, you kind of suck) has been out since 1 pm and isn’t expected to be up again until 8 pm—which means tomorrow, if it’s like the last outage. @Bil_Nolan - RE:What is the optimal set up to connect the uverse box to my HD tv and a soundbar for audio?. first time customer - what do I need to prepare to reap the benefit? REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 18295 on r2-app-0c232e30ea2c2e5c3 at 2020-12-15 12:17:21.458961+00:00 running f3f285e country code: US. @JChris_816 Via Las Vegas Intermittent low speeds/loss (2 weeks) Michael-MS over 1 year ago. Platinum. That kind of marketing has never been Google's strategy, and it might have cost them some customers. This only happens at home, when I am at work I do not get any crash errors. However playing it with @Xfinity internet is painful! In additional to internet service, Google Fiber also offers television and online storage through Google Drive. Google had announced its fiber experiment, a plan to wire at least 50,000 homes with fast, bountiful connections. A number of Google Wi-Fi routers are experiencing sporadic drops in connectivity. They'll tell you to use your own router you need to put it into bridge mode. I encourage you to test things: Get out a microUSB charger and plug it into the jack so the jack has power. Your outage map now says no known outages at my address, but mine isn’t back. © 2020 reddit inc. All rights reserved. @Pizzaisfam It is also visible by Cox tech support, who has documented up to 20% packet loss (simple ping timeouts) to my modem during one of my phone calls. @blhickerson To find out if you're eligible to sign up for Google Fiber, click on the check availability button at the top of the page and enter your address. I'm pretty sure the GFNB is 100% a greedy Dom/control freak. @shuckIowa Hey @googlefiber you guys just updated my wifi service and still having problems. Disconnect the device that can't connect to the Internet. Over 2 days and lots of phone calls later, their system still doesn’t acknowledge that there is an outage. Managed ones do. By law, we are required to ask your consent to show the content that is normally displayed here. Then, using the same Ethernet cable, connect the alternate device to your Network Box, and try to access the Internet. Thanks for replying, though. Rendered by PID 18295 on r2-app-0c232e30ea2c2e5c3 at 2020-12-15 12:17:21.458961+00:00 running f3f285e country code: US. @ghfangirlforvr You can usually fix it by restarting everything. In the previous few years, ISPs had steadily provided consumers with internet innovations, including DSL and cable-based connectivity. @googlefiber , we’re ready when you are. ... Once Google Fiber comes into my neighborhood, dropping ATT. 2020-12-12T09:49:57-05:00. Your outage map now says no known outages at my address, but mine isn’t back. I also have a X6S Mesh Range Extender connected wirelessly to extend my wifi to the top floors of the house. Customer service much? I continue to have intermittent Internet connection and have almost resigned myself that's the way it's going to be. It can get power from a micro-USB phone charger, or it can get Power over Ethernet (PoE). This is the 2nd time in a week that my @GetSpectrum internet has gone out for no apparent reason. @googlefiber 19 mbps! @scribunda Drop it to 300 Mbps it's 8 hours 53 minutes, and 20 seconds. Here is a quick tip, try restarting your gateway. @googlefiber was down for over 100 hours, and I only get an outage credit for $1.46 on a bill that was over $200. Allow me to try and put this more simply: In some locations, Google doesn't require the traffic to be tagged. Connection issues are becoming more and more frequent. I am not understanding what you are suggesting. No to DSL Upland, CA. Then Replace Network Box with Unifi USG + 8 Port POE (no USB Fiber jack power) by u/t_rave goes into a bit more details with other options... Just look around on that search, or search for bypass, [–]nobodysawme 0 points1 point2 points 6 months ago (0 children). This leads me think the GFNB is the culprit. Taking recommendations as to which provider I should switch to bc this is just unacceptable. @CarrboroTownGov AN HOUR ON THE PHONE TRYING TO JUST ACTIVATE MY MOM'S @Xfinity cable and IT'S STILL NOT WORKING. Google Fiber offer broadband internet using fiber-optic communication. Access will be intermittent, but in time the firm hopes to build a big enough fleet to offer reliable links to people living in remote areas. Joined Oct 11, 2014 Messages 1,672 Reaction score 1,399. She'll hear from a technician in 3-5 DAYS!! I just upgraded my Wi_Fi this week and this morning my signal is nil. @CarrboroTownGov Due to the COVID-19 outbreak, the Kansas City Google Fiber retail spaces are open with limited hours and capacity. Google Fiber is available in select areas. If you live in an apartment or condo, Google Fiber’s ability to construct and provide Fiber is subject to the continued agreement between Google Fiber and the property owner. That's enough to download an entire HD movie … Google Fiber is available in select areas. 1. I just upgraded my Wi_Fi this week and this morning my signal is nil. Kids are homeschooling, they need their internet. You'd expect the tech hub to have the latest and greatest no? End of the road. @googlefiber ...can't even get the current speed to stay connected in Nashville. If you have a simpler explanation, I would love to hear it. I am just a retired guy who knows just a little, having dealt with AOL dial up, USWest DSL, Comcast, and now Google over a span of 25 years. I will get random drops of Internet. We're working to bring Google Fiber to more communities in Northwest Austin. ??‍♀️. Problem is your end! @spectfx_ @googlefiber Might be the issue , an older router/modem can limit the benefits of newer better internet. Google Fiber lists Louisville as one of 11 "potential" fiber cities, along with four cities where it already provides service and another seven where it plans to do so. Thank you for your time. Now I have @googlefiber for less than half the cost of @GetSpectrum. @googlefiber It says no outage but the TV keeps going out & is pixelating. @barrett_nichols Then the page refreshes by itself and the loading bar across the top of the page just zooms over and the page comes up. AN HOUR ON THE PHONE TRYING TO JUST ACTIVATE MY MOM'S @Xfinity cable and IT'S STILL NOT WORKING. then to top it off the 50 cent outage credits were like them t-bagging me on top of it. I have a problem with Google Fiber Google Fiber problems last 24 hours Thanks for submitting a report! It's been a fun run for many years (2007 to 2013), but due to lack of time for this project I have decided to shutter this blog indefinitely. Thanks very much for the suggestion. Drop it to 300 Mbps it's 8 hours 53 minutes, and 20 seconds. It does require a bit of willingness to trial/error. Link to check for known outages affecting your address: They are open for support 24/7, and are based out of the Austin area. @googlefiber My Internet went out at 1 pm as part of a known outage in Austin. Problem is, I have no clue how to do what you suggest. Additionally, the firm got a 300 Mbps option to market… Almost once a week, I receive a mailer from one of the major cable and internet providers in my city. @googlefiber offered today that they're expecting a 25-day delay in being able to install service in Carrboro? A credit just showed up on the bill! @Dansgaming @googlefiber I still live in the dark ages of no internet at my home. @googlefiber It says no outage but the TV keeps going out & is pixelating. Pls comment below. I tried @GoogleStadia today and it was great! Over 2 days and lots of phone calls later, their system still doesn’t acknowledge that there is an outage. @BoeckDebora @googlefiber And each outage is 4+ hours. The providers didn’t feel enough of a competitive threat to pump billions into their infrastructures. Problem is your end! @Dansgaming @googlefiber a 1.2TB cap with 1000 Mbps connection is 2 hours and 40 minutes of internet. Google even refunded us for an outage we didn’t even know about. @ATT @verizonfios @googlefiber. THANK YOU FOR @googlefiber that I don't have to deal with that disaster anymore. ... (Fortnite), Twitch, Discord, speed tests to Cox, Century link, google fiber etc. They are a router, you don't need another one (unless they don't do what you want as your needs grow.). It provides fiber-to-the-premises service in the United States, providing broadband Internet and IPTV to a small and slowly increasing number of locations. Thank you for your time. [–]audiodev 2 points3 points4 points 6 months ago (1 child), May be your dns try setting the router dns to someone else besides google and clear your dns cache, [–]christerwhitwo[S] -1 points0 points1 point 6 months ago (0 children). Thanks? On Wednesday, a cable fell into the road and disconnected @ATT Internet service in our neighborhood. Haven’t been helped by anyone on your end though and your support feedback form is broken too! This is the 2nd time in a week that my @GetSpectrum internet has gone out for no apparent reason. Note that you don't have to have that model, it's just one I prefer, because it provides power for the jack instead of having to have the microUSB phone charger. Getting wired gigabit ethernet port to office bedrooms. I won't go into detail on this one, as there are dozens that are already written and go into it very well. I have no problem finding another router, but I still need to use my Google mesh to supply WiFi to my house. . Doing that disables all the mesh/fun stuff on the Google mesh things. This Managed switch search reveals a lot of posts which talk about it. If this does not feel like a relationship you are comfortable with, pick yourself up a managed switch, setup that vlan tagging/qos, and get rid of it. [–]nobodysawme 1 point2 points3 points 6 months ago (0 children), Don't toss the google pucks. Fiber-optic internet from Google Fiber is available to an estimated 2.4 million people, making it the 7th largest residential fiber provider in the U.S. by coverage area. ??‍♀️. @scribunda Internet cuts out when phone connects to wifi. But … In 2009, Internet Service Providers’ (ISPs) plans to upgrade and expand their infrastructures stalled out. downdetector.com @Dansgaming @googlefiber a 1.2TB cap with 1000 Mbps connection is 2 hours and 40 minutes of internet. IF it works, you're all set. I can make you dizzy with jargon. Intermittent drop of Internet signal (self.googlefiber). Right there on the envelope, it explains the new bundle deal they have available and encourages me to make the switch. THANK YOU FOR @googlefiber that I don't have to deal with that disaster anymore. Get an ad-free experience with special benefits, and directly support Reddit. Google Fiber is available in select areas. Any help @SpaceXStarlink @StarryInternet @Verizon5g @GetSpectrum @FrontierCorp @TMobile @googlefiber @ATT @FCC @AjitPaiFCC. My house blows by 1.2, Is there a @googlefiber outage happening in South Austin? If you need help in navigating a new car lease, let me know. I did a search for managed vs unmanaged switches, but it was not helpful. These issues are making it difficult to work from home. Hopefully Google Fiber will be amazing. Check the Fiber TV channel listings in Kansas City, KS/MO. It does this even on ethernet and lasts about 30 seconds at a time. Google Fiber offer broadband internet using fiber-optic communication. I want to send them a bill for the time they've wasted! Google Fiber is an internet service provider that is seeking to disrupt the industry with its use of fiber-optic cables that provide quick speeds and high-quality streaming. The large phone jack cable is Ethernet. @ghfangirlforvr I called and was given an appt for Sun! It requires a one-year contract and has reasonable prices starting at $50 per month. I have a Google Mesh set up with 3 additional pucks in addition to the base station. You? This is why you traditionally cannot simply plug in the Google Puck instead of the GFNB and expect it to work (the fiber jack wouldn't get power, and traffic wouldn't be tagged.). @S4n4nt0ni0D4ve @googlefiberhelp @googlefiber @GetSpectrum yeah i'm not expecting it to be perfect no internet company is without outages but the length and frequency of outages with google fiber is just insane. Unplug your gateway for 15 seconds. If it's in the network it has to be in control. If you're happy with them, and they worked with your other provider, I'm inclined to believe they're fine. Google Fiber I just switched to Google Fiber and have been having a ton of intermittent connection problems (I am hardwired into the network, not on wireless). Pls comment below. When it sees something it didn't assign, it tends to lock things down cause it thinks you're being attacked so it does this to protect its subs. Need to run a speedtest? We've put together some Wi-Fi troubleshooting tips to help with intermittent connections. With a Google Fiber 1000 plan, you’ll get upload and download speeds up to 1 gigabit per second, or 1000 mbps. Similarly, type netsh int ip reset and press the Enter key. I want to send them a bill for the time they've wasted! @Dansgaming @googlefiber It's why I never went back to ATT, or Comcast because of data caps. Can you explain what's happening re: moratorium and Google Fiber in Carrboro?